Why Are Lessons Learned Important?

As aircraft become more and more complex, it is no longer possible for comprehensive knowledge to be exchanged from experienced individuals to the next generation through on-the-job training alone. Therefore, we must learn to improve the way that we identify, capture, and use information and corporate experience gained during our activities in Standards, Certification, and Continued Operational Safety (COS).

Establishing a culture in which we capture and use day-to-day information and experience from certification, maintenance, and operational activities is crucial to improving aviation safety. By doing so, we can expect to gain benefits that include:

• Documented guidance, information, and best practices.
• More consistent safety decisions.
• Improved safety by reducing accidents and preventing repeat accidents.
• Reduction in safety problems caused by breakdowns in communication between design and maintenance or operational organizations.

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